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Terazzo for Interior Residential Flooring Applications

Terazzo warrants the flooring products listed below ("Interior Residential Flooring Products") to the original consumer purchaser, under normal use and service, against the stated warranty coverages and for the stated warranty periods. This warranty is extended for the specified period after the date of purchase by the original consumer purchaser and only is extended to, and may only be enforced by, that person. THIS WARRANTY IS TRANSFERABLE THROUGH PROPER CHANNEL AS INSTRUCTED BY Terazzo. This warranty only applies to an Interior Residential Flooring Product which has been installed in a residential interior application and remains installed at that original residential installation location. If there is any change in location, the consumer should have informed Terazzo and the warranty hold good only if the flooring is removed and re-laid by approved Terazzo laying team. This warranty is expressly conditioned upon submission of proof of date of purchase.
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Terazzo Classy Terazzo Corporate Terazzo Heritage Terazzo Tropical
Wear *
Fade *
Stain

Definitions
  • To be covered, "Wear" must be through the decorative print. Gloss reduction is not wear
  • To be covered, "Fade" must be due to exposure to sun or electrical light.
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Exclusions
Terazzo is a laminate and wood product, and therefore, seasonal changes may result in expansion and contraction to individual planks/tiles, causing minor separation to occur; this is not a defect in the product and is not covered by this warranty.

This warranty shall not apply to damage arising from any of the following:
  • Accidents, abuse or misuse.
  • Fire accidents due to natural calamities and short circuit.
  • Exposure to extreme temperatures or extreme relative humidity.
  • Failure to install or use the flooring product in accordance with Terazzo Installation Instructions.
  • Improper maintenance.
  • Excessive moisture or flooding, either by natural causes, plumbing failures, leaks from household appliances, mechanical failures, or urine; and
  • Trapped water underneath the floor arising out of or in connection with any condition of the sub-floor or improper pad.

This warranty shall be void and of no further force or effect if any of the following events occur:
  • The product is removed from the original place of installation without the notification or guidance of the Terazzo recommended laying team.
  • Sale of the home where the product was originally installed without proper transfer of warranty.
  • Unauthorized repairs to the product.
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What Terazzo will do
If an Interior Residential Flooring Product is found not to have performed as warranted during the specified warranty period:
For warranty claims made during the first year after date of purchase: If the Interior Residential Flooring Product was installed by a professional installer, Terazzo will pay the reasonable material and labor costs to repair or replace, at its option, the warranted product. If the Interior Residential Flooring Product was not installed by a professional installer, Terazzo will not provide any warranty for repair or replacement.

For warranty claims made after the first year of purchase and up to 15 years after date of purchase: If the Interior Residential Flooring Product was installed by a professional installer, Terazzo will pay a 100% percentage of the material cost for the first year. Terazzo will pay 90% for the second year and 70 % for the next five years. Terazzo will pay 50% for the remaining

As described above, the percentage will be based on the number of years from the date of purchase and the remaining warranty for the particular product, up to 15 years after date of purchase, but no labor costs will be paid or included in the percentage calculation.

Any repair or replacement under this warranty is limited to repair or replacement with colors and styles of products available at the time of repair or replacement. If the original design is no longer available, Terazzo has the right to substitute another Terazzo design of equal or less value than the original flooring, and the warranty claim will be calculated and paid on the basis set forth above.
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What you need to do
To make a claim under this warranty, the original consumer purchaser shall contact the retailer from which the flooring product was purchased. All warranty claims will be processed through this retailer. The original consumer purchaser must provide proof of date of purchase. The return of a warranty registration card is not required for warranty coverage and is not proof of purchase.

The foregoing shall constitute the exclusive remedy of the purchaser and the exclusive liability of Terazzo.

The above warranty is exclusive and in lieu of all other express warranties whether oral or written. Any implied warranties which may arise by operation of law, including the implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the period of the written warranty set forth herein.

Terazzo shall not, under any circumstances or under any legal theory, be liable to the purchaser or any other person for special, incidental or consequential damages of any nature, including without limitation damages to, or loss of use of, property, damages for loss of profits or revenues or any other damages arising from the original consumer's purchase. Terazzo's liability will in no event exceed the purchase price of the product.

No agent, dealer, employee or representative of Terazzo nor any installer, fabricator or other person is authorized to modify this warranty in any respect.

The invalidity of all or a part of any of the provisions of this Limited Warranty shall not affect or invalidate any other provision of this Limited Warranty.

Questions about this warranty may be directed to Terazzo www.terazzo.in

* Conditions Apply