Warranty

February 18, 2016 admin

Terazzo Warranty

Terazzo warrants the flooring products listed below (“Interior Residential Flooring Products”) to the original consumer purchaser, under normal use and service, against the stated warranty coverages and for the stated warranty periods. This warranty is extended for the specified period after the date of purchase by the original consumer purchaser and only is extended to, and may only be enforced by, that person.

THIS WARRANTY IS TRANSFERABLE THROUGH PROPER CHANNEL AS INSTRUCTED BY Terazzo. This warranty only applies to an Interior Residential Flooring Product which has been installed in a residential interior application and remains installed at that original residential installation location. If there is any change in location, the consumer should have informed Terazzo and the warranty hold good only if the flooring is removed and re-laid by approved Terazzo laying team. This warranty is expressly conditioned upon submission of proof of date of purchase.

Terazzo 12 MM

Terazzo 8 MM

Definitions

To be covered, “Wear” must be through the decorative print. Gloss reduction is not wear
To be covered, “Fade” must be due to exposure to sun or electrical light.
To be covered, “Stain” must be due to ink,tea,coffee,pickle,Crayons & water color.

Exclusions

Terazzo is a laminate and wood product, and therefore, seasonal changes may result in expansion and contraction to individual planks/tiles, causing minor separation to occur; this is not a defect in the product and is not covered by this warranty.

This warranty shall not apply to damage arising from any of the following:

Accidents, abuse or misuse.
Fire accidents due to natural calamities and short circuit.
Exposure to extreme temperatures or extreme relative humidity.
Failure to install or use the flooring product in accordance with Terazzo Installation Instructions.
Improper maintenance.
Excessive moisture or flooding, either by natural causes, plumbing failures, leaks from household appliances, mechanical failures, or urine; and trapped water underneath the floor arising out of or in connection with any condition of the sub-floor or improper pad.

This warranty shall be void and of no further force or effect if any of the following events occur:

The product is removed from the original place of installation without the notification or guidance of the Terazzo recommended laying team.
Sale of the home where the product was originally installed without proper transfer of warranty.
Unauthorized repairs to the product.